Audacious: Transparency in every delivery
Transform your post-purchase experience with real-time visibility that builds customer trust and reduces support inquiries.
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The Post-Purchase Experience Gap
Customer Frustration Points
Today's e-commerce customers expect Amazon-level visibility, regardless of where they shop. When tracking information is vague or delayed, anxiety builds and support tickets multiply.
The typical "your package will arrive between Tuesday and Friday" leaves customers checking their doorstep multiple times daily, leading to missed deliveries and frustration.
  • Vague delivery windows increase customer anxiety
  • Limited visibility drives up support costs
  • Missed deliveries impact satisfaction scores
  • Generic tracking fails to build brand loyalty
The Business Impact
For e-commerce vendors, poor delivery visibility translates directly to operational costs and lost revenue. Support teams spend countless hours answering "Where is my order?" inquiries that could be eliminated with better tracking.
Customer acquisition costs continue rising, making retention more critical than ever. Yet the post-purchase experience—representing 80% of the customer journey—remains largely unoptimized.
  • Support tickets consume operational resources
  • Delivery uncertainty reduces repeat purchases
  • Competitive disadvantage against major retailers
  • Limited differentiation in crowded markets
Precision Tracking, Simplified Integration
Audacious provides enterprise-grade delivery visibility through a simple API integration. Our intelligent tracking system inserts seamlessly into your existing fulfillment workflow, requiring zero changes to your current operations.
01
Customer Places Order
Your e-commerce platform processes the order normally through your existing checkout and fulfillment systems.
02
API Triggers Tracker Allocation
Audacious maintains a pre-stocked inventory of compact trackers at your fulfillment center. When an order is placed, our API automatically assigns an available tracker to it, integrating seamlessly into your existing workflow.
03
Fulfillment Center Inclusion
Your team simply includes the tracker in the package during normal packing procedures—no special handling required.
04
Real-Time Customer Visibility
Customers receive instant access to live tracking through our mobile app or branded web portal with precise location updates.
05
Sustainable Return Process
After delivery, customers return the tracker using our prepaid system. We refurbish and redeploy for complete sustainability.
Transparent Pricing That Scales With You
Merchants pay per tracked shipment based on service level selected. No upfront hardware costs—trackers remain Audacious property throughout their lifecycle.
Pricing Structure
Standard Tracking
$2.50 per shipment
Enhanced Tracking
$4.75 per shipment
Premium Tracking
$7.50 per shipment
What's Included
  • Tracker inventory management at your fulfillment centers
  • All hardware maintenance and refurbishment
  • Unlimited API calls and webhook events
  • Branded tracking portal and mobile app access
  • Prepaid customer return shipping
  • 24/7 technical support
Volume Discounts
Tiered pricing reduces costs as your shipment volume grows. Enterprise clients shipping 10,000+ packages monthly receive custom pricing and dedicated account management.
Revenue Opportunity
Most merchants add $3-5 to their shipping fees for enhanced visibility, creating profitable margin while delivering premium customer experience. Your customers pay for the service they value; you keep the difference.
Technology Built for Reliability
Enterprise-Grade Tracking Infrastructure
Our proprietary trackers combine GPS, cellular, and WiFi positioning for unparalleled accuracy across urban, suburban, and rural delivery zones. The compact design fits seamlessly into packages of any size without adding significant weight or bulk.
Battery technology optimized for multi-day tracking ensures continuous visibility throughout the delivery journey. The ruggedized housing protects against the rigors of shipping while maintaining precise signal transmission.
Technical Specifications
  • Location accuracy within 10 meters in urban areas
  • 7-day battery life supporting multiple update frequencies
  • Adaptive power modes: continuous tracking for Premium, scheduled pings for Standard/Enhanced tiers
  • Water-resistant IP67-rated enclosure
  • Multi-network connectivity for 99.9% uptime
  • Dimensions: 2.5" Ă— 2" Ă— 0.5" (fits any package)
Flexible Service Levels for Every Need
Empower your customers to choose the delivery experience that matches their needs and budget. Our tiered service model provides options from economy to premium, each with progressively enhanced visibility and delivery speed.
Standard Tracking
Economy delivery with daily updates
  • Location updates every 24 hours
  • Estimated delivery window (2-day range)
  • Email notifications at key milestones
  • Basic web tracking portal access
Enhanced Tracking
Accelerated shipping with frequent updates
  • Location updates every 6 hours
  • Precise delivery window (4-hour range)
  • SMS and email notifications
  • Full mobile app access with map view
Premium Tracking
Express delivery with real-time visibility
  • Continuous real-time location updates
  • Delivery time accurate to 30 minutes
  • Multi-channel notifications (SMS, email, push)
  • Live delivery representative contact
Each service level integrates seamlessly with your existing pricing structure, allowing you to offer competitive options while maintaining healthy margins on premium services.
Seamless API Integration
Built for developers, designed for speed. Our RESTful API integrates with any e-commerce platform in hours, not weeks. Comprehensive documentation, sandbox environments, and dedicated technical support ensure smooth implementation.
1
Authentication & Setup
Secure API key generation and environment configuration. OAuth 2.0 support for enhanced security and scalability.
POST /api/v1/auth
Content-Type: application/json
{
  "api_key": "your_key",
  "environment": "production"
}
2
Order Creation Webhook
Trigger tracker dispatch automatically when orders are placed. Includes customer preferences and delivery requirements.
POST /api/v1/orders
{
  "order_id": "ORD-12345",
  "service_level": "enhanced",
  "fulfillment_center": "FC-WEST-01"
}
3
Real-Time Status Updates
Receive webhooks for every tracking event. Push updates to your customer communication systems instantly.
GET /api/v1/tracking/{order_id}
Response: {
  "status": "in_transit",
  "location": {...},
  "eta": "2024-01-15T14:30:00Z"
}
Support for all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom solutions. Our technical team provides white-glove onboarding with dedicated implementation support.
Customer Experience That Converts
Branded Tracking Portal
Give your customers a delivery tracking experience that reinforces your brand at every touchpoint. Our customizable web portal and mobile app maintain your visual identity while providing the transparency modern shoppers demand.
The intuitive interface displays real-time location on an interactive map, estimated arrival time with countdown, delivery milestones, and direct communication channels. Customers can adjust delivery preferences, provide access instructions, and even redirect packages mid-transit for premium service levels.
Key Features
  • Full white-label customization with your branding
  • Interactive map with live vehicle location
  • Proactive delay notifications and alternatives
  • Photo confirmation upon delivery
  • One-tap customer support access
  • Delivery rating and feedback collection
Sustainability at Our Core
In an industry often criticized for waste, Audacious leads with environmental responsibility. Our closed-loop tracker system represents a fundamentally sustainable approach to delivery visibility.
Manufacturing
Trackers built with recyclable materials and designed for longevity, not disposability.
Deployment
Devices shipped to fulfillment centers and included in customer packages for real-time tracking.
Customer Use
Customers enjoy premium tracking visibility throughout their delivery experience.
Return Process
Prepaid return packaging plus $5 credit incentive makes sending trackers back rewarding for customers.
Refurbishment
Our facility inspects, repairs, and refurbishes returned trackers to like-new condition.
Redeployment
Refurbished trackers return to service, completing the sustainable cycle.
Target Return Rate: 65%
Return Rate
Industry-leading incentive program with $5 account credits for returns
15+
Average Reuses
Each tracker serves multiple deliveries before recycling
92%
Carbon Reduction
Versus single-use tracking alternatives
Measurable Business Impact
Audacious clients consistently report significant improvements across key operational and customer satisfaction metrics. Our tracking solution doesn't just enhance visibility—it transforms the economics of post-purchase customer experience.
Reduced Support Costs
Reduce up to 73% (based on pilot program with 12 e-commerce partners, 2023-2024) of "Where is my order?" inquiries by providing proactive, real-time tracking visibility. Support teams redirect focus to high-value customer interactions instead of status lookups.
Increased Customer Lifetime Value
Transparent delivery experiences build trust that translates to loyalty. Early adopters report repeat purchase rates improving by 15-30 percentage points within six months of implementation.
Premium Service Revenue
Service level differentiation creates new revenue streams. Customer surveys indicate willingness to pay 15-30% premiums for real-time visibility for enhanced and real-time tracking options, improving margins on every order.
Competitive Differentiation
Stand out in crowded markets by offering visibility that rivals industry giants. Audacious levels the playing field, giving mid-market vendors enterprise-caliber customer experience tools.
Ready to Transform Your Delivery Experience?
Partner With Audacious
Join forward-thinking e-commerce brands already delivering transparency their customers love. Our team provides comprehensive onboarding, technical integration support, and ongoing optimization to maximize your ROI.
Implementation takes just 2-3 weeks from API key to first tracked shipment. Start with a pilot program or scale immediately across your entire fulfillment network.
What You Get
  • Dedicated technical integration specialist
  • Sandbox environment for testing
  • Complete API documentation and code samples
  • Custom branded tracking portal setup
  • Ongoing customer success support
  • Quarterly business reviews and optimization

Special Launch Offer: First 50 partners receive waived integration fees and three months of Premium tracking at Enhanced pricing. Contact our team today to secure your spot.
Get Started with Audacious
Ready to transform your delivery experience? Fill out the form below and our team will reach out within 24 hours to discuss your tracking needs.
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